How do I order?
Go to our order procedures page where you'll find a choice of ordering procedures.

How do I track my order? 
Most of our orders are sent by Canada Posts with Express Posts or Registered Air Mail with a code bar, delivery between 2 and 10 days (21 days maximum).  If you want a faster service, please provide your special courier.  

Where can I find accident/incident reports?
Go to our accidents report page.

Who is Ariane Information? 
Go to our about us page.

What is the name appearing on my credit card statement?
Ariane Information; our credit card suppliers are Paypal, and/or Moneris.

What is your privacy policy?
Go to privacy.

Other questions? Please feel free to contact us.