Aviation Training
AIA028E- Good Manners and winning Personality

Description: A good manners, good personality training for crews and other staff having contact with customers, meeting the airline requirements and your national civil aviation authority (if applicable).

First impression counts...Your personnel must meet very high standards, especially flight and cabin crew, and for staff at all levels - even management. We also train those who work at zero altitude such as ground staff, passengers handling staff, management, clerks, and others. In these courses, employees in customer-facing roles are taught how to shape their appearance for more success.

Content:

• Introduction

• Good manners

• Leadership

• Teamwork

• Psychology

• Global knowledge of the aviation world

• Personal grooming

• Exercises

• And more

Language of documents: English - French
Copyright: Ariane Information © 1993-2008- All rights reserved.
Duration: 1 day in class
Dates: On demand
Fees : $250.00 (taxes to be added)
On-site training available